Activo is not a ULC-listed company itself; however, we work with a ULC-listed monitoring station to provide secure monitoring services to our clients across Canada.

ULC listing certifies that a monitoring and alarm system provider has been tested and meets the standards set by the Underwriters Laboratories of Canada (ULC). These standards are set to ensure that products are safe and reliable for use. ULC listing is recognized by insurance companies, building code officials, and other organizations as a sign that a system has been independently evaluated and meets established safety standards.

To be ULC listed, a monitoring and alarm service provider must undergo audits of three installation sites to demonstrate that each component of their systems meets four rigid quality and performance standards:

• CAN/ULC-S561-13: Installation and Services for Fire Signal Receiving Centres and Systems
• CAN/ULC-S301-09: Signal Receiving Centre Burglar Alarm Systems and Operations
• CAN/ULC-S302-14: Standard for the Installation, Inspection and Testing of Intrusion Alarm Systems
• CAN/ULC-S536-13: Inspection and Testing of Fire Alarm Systems

Some industries will require their affiliated organizations and businesses to work with a ULC-listed monitoring station. This is especially the case if you need to protect more sensitive information or higher-value goods.

Our ULC-listed monitoring station protects you in the event of occurrences like:

• Burglary
• Fire
• Flood
• Carbon Monoxide Poisoning

We connect your system to a standard landline, as well as a cellular- or IP-enabled device to make your security infrastructure even more disaster-proof. If your main landline goes down, the monitoring station is alerted within 30 seconds and then notifies you.

This is generally applicable in retail settings. Employees opening or closing a store call the central station to arm and disarm the security system remotely. If the system isn’t armed and disarmed at the right times, the station will know and act appropriately.

If the situation calls for it, yes. We work with you to create a response protocol that keeps your building protected while reducing unnecessary dispatches and staying consistent with the Alarm Response Policy in your region.